RUBY TAPI: Cannot add queue device

[Belinda Frick]

These settings are written to the RUBYTapi.ini file and not the database so its possible that this could be a
Windows access rights problem. Please make sure that 'read Only' is unticked on the DATATEX folder and
this applied to folders, subfolders and files. Consult an IT person to sort out these access rights.

or

Check that another RUBYTapi isnt running in the background. (Windows task Manager).

or

Try adding the queue information manually in RUBYTapi.ini file, entries are separated by a pipe character,
see below:

[Ruby]
Host=cardserver
Port=20000
ExtensionDigits=4
PABX=1
Devices=|device|
SendCallInfo=0
SendLoginInfo=1
SendQueueInfo=1
Wrapup=0
WrapupDuration=60
Queues=1234|1235|Device|0900
PreQueueDelay=0
LogLevel=1


In the above example (BOLD SECTION), 1234 refers to the Group.
Device refers to the tapi device.
0900 refers to the DID (Optional)

These entries are separated by a pip character.