Overview:
ONYX is a standalone voice recorder for use by a single user in
a small office setup. The ONYX user can view all the recordings
made with ONYX.
For a more secure environment, you can use ONYXPlus or AMETHYST.
ONYXPlus has a central database with access control (optional).
For Agent Quality Management (AQM) you require AMETHYST.
AMETHYST supervisors have access to a group of agents.
ALSO SEE: Does ONYX have security (Password protection) for recordings?