Line recording, on private lines (No PABX) No SMDRdata

[John Richard Procter]

METHOD:

Configure the card server so that a description entered is used as the extension,
and the cardserver will stop complaining about missing SMDR data, because it has
extensions. You can then also configure a username, to describe the person.

Configure agents screen


Let's say that channel 3 is the one we want to record and it's not connected
to a PABX. We make sure that channel 3 is configured as EXT (not LINE
or VOX) and under DISPLAY NAME, we enter a short description which will appear
under the EXT column in Amethyst.

User mapping screen

In AMETHYST ADMIN, by USERNAME MAPPING. We find channel 3 and under DISPLAY NAME,
we can enter the name of the person.

Please note: LDA

For analogue cards, AMTCards receives digits and creates a telephone number from those digits.
This would work on both extension and trunk installations.

Telephone numbers will only be displayed if you use a:

1. LDA card for analog lines.
2. LDA card for analog extensions.

Please note: DP

For the DP card on ISDN line, you will have:

1. Date and Time
2. Duration
3. Trunk
4. Number(if the ISDN provides this)

The extension number will not be displayed.

No slicing of calls when transferring. When a call is transferred from one ext to another,
there will only be 1 recording and not two individual recordings as usual.

Conclude:

This solution will only work with a Cardserver and when recording analog lines or extensions.