All documents from the original Software Support Library (SSL)
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
by Therlow » Tue May 17, 2011 11:53 am
After configuration when trying to point the phones to the MBG if you receive the above error on the phone.
It does not add extensions to the devices page automatically, they need to be entered manually and enabled needs to be ticked under each device and ICP must be entered, where it asks for a description enter the extension. Recording needs to be ticked under the MBG Main screen.
When entering a device manually use MAC address with only a ":" colon as a separator. After this is done point the phone to the MBG and test recording.
-
Therlow
-
- Posts: 21
- Joined: Tue Jan 11, 2011 7:11 am
by Therlow » Wed Jun 08, 2011 9:18 pm
I have found that if you set a installler password when adding your ICP is the only time the phones will prompt for a teleworker password.
After that is configure go to Recorded devices and add the extensions to DN override.
Tick enabled
DN=extension
Description= extension
select enabled on the drop down menu
After this the extension will add automatically when pointed to the MBG IP either via DHCP or manually.
-
Therlow
-
- Posts: 21
- Joined: Tue Jan 11, 2011 7:11 am
Return to Support Archive's (Amethyst)
Users browsing this forum: No registered users and 1 guest