How do I test if my plugin is translating

Moderator: Luanda_Junzi

How do I test if my plugin is translating

Postby John Richard Procter » Mon Jun 27, 2011 8:53 pm

How do I test if my plugin is translating the call data correct?

    For all test calls make a note of:

  • the date
  • and time
  • the extension the call is made from
  • the telephone number /extension the call is made to
    for each test call.
  • account codes used for outgoing calls

    When using account codes, please use when making outgoing calls.

    First, check incoming and outgoing calls:
  • Make a call from an external number, for example your
    cellphone, to the switch-board. Answer on the switch-board.
  • Make call from extension A to an external number, for
    example your cellphone. Answer the call.

    Next, check unanswered calls:
  • Make a call from an external number, for example
    your cellphone, to the switch-board. End the call before
    it is answered by the switch-board.
  • Make call from extension A to an external number, for
    example your cellphone. End the call from extension A.

    Next, transferred calls:
  • Make a call from an external number, for example your
    cellphone, to the switch-board. Answer on the switch-board.
    Transfer the call from the switch-board to extension A.
    Answer the call on extension A.
  • Make a call from extension A to an external number, for
    example your cellphone. Answer the call on the cellphone.
    Now transfer the call from extension A to another extension B.

    Now, check the internal calls:
  • Dial from an extension A to extension B. Answer on
    extension A.
  • Dial from extension A to extension B. Answer on
    extension A. Transfer from extension A to extension C.

    Once the calls are loaded into TOPAZ, pull a report and compare
    it with the notes you made of your test calls.
John Richard Procter
 
Posts: 552
Joined: Tue May 03, 2011 2:02 pm

Return to Support Archive's (TOPAZ)

Who is online

Users browsing this forum: No registered users and 1 guest