In RUBY Supervisor it shows Connected 18/20

[John Richard Procter]

In RUBY Supervisor it shows Connected 18/20, what does this mean?

• On the Supervisor, "Connected" is seperate from "18/20".
  18/20 means that:

• 18 agents are configured on Ruby, and
  
• the maximum agents that can be configured is 20.
• On the Ruby Server, it just shows licenses, not how many are in use.
  5/20 means:

• 5 supervisor licences and
  
• 20 agent licences.
• You need to check how many supervisors are configured.
  If you look in the Licence Manager under the configuration screen
  on the Ruby Server, you will see the current amount of:

• agents and
  
• supervisors you have licences for.