- TES will only load calls into the database, if the call duration is longer than 7 seconds.
- If a user has been deleted from TES, all the calls that are linked to that user, will also be removed. You will then not see the calls on the reports any more. You can still pull the reports from TNG.
TES: Why do some calls not show in TES
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
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TES: Why do some calls not show in TES
by Leon van Heerden » Fri Feb 24, 2012 4:03 pm
- Leon van Heerden
- Posts: 332
- Joined: Fri Oct 29, 2010 11:21 am
- Location: Cape Town
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