TNG lost link to Microsoft Office Communication Server Lync

[Belinda Frick]

I am runningTNGLive 1.1.1.7 and Microsoft Office Communication Server Lync (OCS). The connection between TNG and the Lync service goes down from time to time.

It starts to work again if I do the following:

• TNG -> General Setting, under the 'Communication Configuration' section,
  change the PABX port number and apply, then I change it back again, it then receives call details.
• If the above did not work, I stopped and started the Lync service.

I need a permanent solution to prevent this from happening again.

Suggestion:

Please upgrade to TNGLive to version 1.1.1.8 or newer.

NOTE: to upgrade your subscription must be up to date(see 'expiry date' on the 'License Agreement' Page), see release notes Release notes: TNG 1.1.1.8

Download, urar and run '.dtx' file on your TNGLive PC:
tnglive-zarates-update-1_1_1_8.rar