Amethyst IO Errors

[Kpretorius]

--------------------- CRITICAL ERRORS START HERE ---------------------
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:30:33 amethyst kernel: end_request: I/O error, dev sdd, sector 67070586
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:31:15 amethyst kernel: end_request: I/O error, dev sdd, sector 67070587
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:31:57 amethyst kernel: end_request: I/O error, dev sdd, sector 67070588
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:32:40 amethyst kernel: end_request: I/O error, dev sdd, sector 67070589
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:33:22 amethyst kernel: end_request: I/O error, dev sdd, sector 67070590
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:34:04 amethyst kernel: end_request: I/O error, dev sdd, sector 67070591
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:34:46 amethyst kernel: end_request: I/O error, dev sdd, sector 67070592
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:35:29 amethyst kernel: end_request: I/O error, dev sdd, sector 67070593
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:36:11 amethyst kernel: end_request: I/O error, dev sdd, sector 67070594
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:36:53 amethyst kernel: end_request: I/O error, dev sdd, sector 67070595
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:37:35 amethyst kernel: end_request: I/O error, dev sdd, sector 67070596
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:38:18 amethyst kernel: end_request: I/O error, dev sdd, sector 67070597
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:39:00 amethyst kernel: end_request: I/O error, dev sdd, sector 67070598
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:39:42 amethyst kernel: end_request: I/O error, dev sdd, sector 67070599
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:40:24 amethyst kernel: end_request: I/O error, dev sdd, sector 67070600
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:41:06 amethyst kernel: end_request: I/O error, dev sdd, sector 67070601
[2012-06-22 08:42:00] Syslog log, : Jun 22 08:41:49 amethyst kernel: end_request: I/O error, dev sdd, sector 67070602

---------------------- CRITICAL ERRORS END HERE ----------------------

[Belinda Frick]

The Check Available Diskspace output does not show all the normal information, it looks like there could be a problem with the file system. Typically it should list under the 'Available Disk Space' section all the drives, which in your case should also include /dev/ssd.

There is an example of an 'Available Disk Space' in the forum post for your critical e-mail - see critical mail: ...kernel: ...I/O error, dev sdd

I will ask the Sales side to send you a quote for remote maintenance to log in and investigate.

[Kpretorius]

Morning,
Please can you send a remote support quote so we can look at getting this reolved ASAP.
We getting hundreds of error notifications sent to our support inbox
Thanks
Kyle

[Leon van Heerden]

I have checked the server and it looked like the Virtual Server could no longer see the USB devices. After the drive was restarted, i could mount the drive normally and check the disk space.

For safety I did a filesystem check on the USB Archive drive. One error was fixed.
The drive could be connected to a Windows PC and a normal

Code: Select all

chkdsk /f

could be run on the drive to ensure that there is no errors.

After the check I ran a manual Archive and it looks like it is going through now.
I will check up again on the server to ensure that everything is working properly here after.