- Minimum PC requirements:
- Windows 2000/XP/Vista/Windows 7 based systems or Linux.
- PC Memory: Our suggestion is at least 2gigs ram. Windows Servers (2003, 2008,etc.) at least 4gig ram.
- Call Capacity: 20 Megabytes of available Memory for every 25000 records stored live.
- Web browser on each PC that needs to access TNG.
- MS Internet explorer 6+ or Mozilla Fire Fox 1.5+
- A UPS is strongly recommended on the PC or Server where TNG is installed.
- If you install TNG with a buffer, you must load the USB drivers for 64 from the TNG install CD or download from forum post: TNG 64-bit USB buffer drivers for Windows
- Also note that with Windows Server, there could be issues with Java Scripting. You can install TNG on the Windows Server and then access it from another PC on the network(which is not Windows Server version): Unable to apply changes/access pages in TNG on 2003server
NOTE:
Your 2008server must have sufficient specifications(memory, etc) to run all software required, else it will use to many resources and influence the working of TNG.
Depending on the number of calls the company receives, it would be suggested to run TNG on a dedicated PC.