TNG Cannot Read Cisco CDR records Version 8

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

TNG Cannot Read Cisco CDR records Version 8

Postby annam » Tue Oct 16, 2012 11:15 am

Cannot read CDR into TNG,. Version 8. using splitter. Plugin PCisco_Call_Manager_8_ftp_beta.dll
version 2011.08.22.1
You do not have the required permissions to view the files attached to this post.
annam
 
Posts: 46
Joined: Tue Mar 06, 2012 2:10 pm

RE: TNG Cannot Read Cisco CDR records Version 8

Postby Odette Danster » Wed Oct 24, 2012 11:42 am

Dear Anna

We loaded the Cisco CDR records into a test TNG system. We found differences with the format of the rawdata from your client and the rawdata which the Datatex plugin caters for.

Please click on link below to see the format types:

Re: Plugin for Cisco Call Manager 8

The PCisco_Call_Manager_8_ftp_beta plugin has been updated to version 2012.03.28.1. You may download the latest version - please click on the below link:

Plugin for Cisco Call Manager 8

Please consult a PABX technician regarding the output format of the PABX. Refer to forum link regarding format types.

Kind Regards
Odette
Odette Danster
 
Posts: 126
Joined: Thu Nov 18, 2010 12:01 pm


Return to TNG

Who is online

Users browsing this forum: No registered users and 1 guest