How Do I Merge User/EXT/Departments.DAT files

[annam]

Company phasing out old Siemens PABX's running with a dedicated TNG PC. All Siemens users migrating to the Cisco PABX that is also running TNG with another set of users. How do I merger the .DAT files for Users, Extensions and Departments from the Siemens TNG into the Cisco TNG PC?

[Belinda Frick]

Anna, please refer to forum post:
How do I update my 'tngext.dat' extensions to another branch

[Belinda Frick]

Dear Anna

Please accept my apologies. The post is for use with TNG only. Your client has a custom interface and it works different than the standard TNG use.

You cannot use TNG to update extensions as it must be added via the interface. The interface will then update TNG with the extension details(write out a file to the tng import folder, from where TNG will import the extensions - under 'Data Configuration', the 'import extensions from file' must always be ticked).

NOTE: The interface does not have a import option, you will need to enter each extension individually after the required setup for the interface was done(cost centre and department).

Regards

Belinda