ONYX system cannot connect to Database

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ONYX system cannot connect to Database

Postby Matthew » Tue Nov 13, 2012 10:36 am

ONYX.docx
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Matthew
 
Posts: 2
Joined: Mon Jun 04, 2012 11:47 am

Re: ONYX system cannot connect to Database

Postby Belinda Frick » Tue Nov 13, 2012 10:44 am

The screenshot shows that number of entries in Database is zero.

This can either mean it does not find the database or that the database is empty:

  • ONYXPlus expects the database in the location: 'C:\Program Files\Datatex\Onyx\' and the database name is 'ONYX.FDB'.

    Please check that this file is present. If not, this is the problem.

  • If it is present, then we need to look at configuration. The ONYXPlus sweeper will have the location configured under 'DATABASE'.

    Example of ONYX_Sweeper.ini.

    Code: Select all
    [PATHS]
    DATAPATH=\\cardserver\Onyx\data\
    WORKPATH=\\cardserver\Onyx\temp\
    INCOMPLETEPATH=C:\Program Files\Datatex\Onyx\incomplete\
    DATABASE=cardserver:C:\Program Files\Datatex\Onyx\ONYX.FDB
Information required to assist you:

  • Please confirm above.
  • When Firebird was re-installed, was a backup made of the ONYXPlus folder?
    Which version of Firebird was installed?
Belinda Frick
 
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