TNG - CISCO CALL MANAGER 8 PLUGIN VER 2012.03.28.1

[annam]

TIME IS TWO HOURS BEHIND as soon as it is interpreted by TNG. A call made at 10:30am is reflected as call made at 08:30am. I attach the CDR's.

[Odette Danster]

Hi Anna

Please confirm if this file was processed by the file splitter?

If so, could you please attach a file that has not been processed yet.

We need the actual rawdata that is sent to the Filesplitter/TNG.

[annam]

THE ATTACHED FILE IN THE PRIOR POST HAS THE PER SPLITTER DATA AND POST SPLITTER DATA. PLEASE REFER.

[annam]

Odette,
Please address the time issue .

[annam]

Please note that this plugin still interpretes the time incorrectly.

[Belinda Frick]

The CISCO plugin does not print a date in the rawdata. It prints the Unix time. We convert this value inot the time for TNG.

I think your PABX time is wrong.

We have been using the same code to convert the UNIX time to 'Windows' format, nothing has changed.

Field names for CISCO Call Manager 5.1 format:

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"cdrRecordType","globalCallID_callManagerId","globalCallID_callId","origLegCallIdentifier","dateTimeOrigination","origNodeId","origSpan","origIpAddr","callingPartyNumber","callingPartyUnicodeLoginUserID","origCause_location","origCause_value","origPrecedenceLevel","origMediaTransportAddress_IP","origMediaTransportAddress_Port","origMediaCap_payloadCapability","origMediaCap_maxFramesPerPacket","origMediaCap_g723BitRate","origVideoCap_Codec","origVideoCap_Bandwidth","origVideoCap_Resolution","origVideoTransportAddress_IP","origVideoTransportAddress_Port","origRSVPAudioStat","origRSVPVideoStat","destLegIdentifier","destNodeId","destSpan","destIpAddr","originalCalledPartyNumber","finalCalledPartyNumber","finalCalledPartyUnicodeLoginUserID","destCause_location","destCause_value","destPrecedenceLevel","destMediaTransportAddress_IP","destMediaTransportAddress_Port","destMediaCap_payloadCapability","destMediaCap_maxFramesPerPacket","destMediaCap_g723BitRate","destVideoCap_Codec","destVideoCap_Bandwidth","destVideoCap

Example of rawdata:

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1,1,223924,28476604,1207043079,1,0,-1944538870,"9455","9455",0,16,4,-1944538870,25512,4,20,0,0,0,0,0,0,"0","0",28476605,2,23,1108062474,"5330460","5330460","",0,0,4,1108062474,17146,4,20,0,0,0,0,0,0,"0","0",1207043117,1207043239,"5330460","de4ad01b-b0bf-4342-abd1-61d8f8ee36ab","DTC_Reg","","DTC_Reg","DTC_Reg",122,"SEP001C58410D93","S2/DS1-0@Debswana_TSC_VoiceGateway",12,0,0,0,0,0,0,"StandAloneCluster",0,"","",0,"",3,1,0,""

1,1,224017,28476878,1207043237,1,0,-468078326,"5355","",0,27,4,0,0,0,0,0,0,0,0,0,0,"0","0",28476879,0,0,0,"5050","5050","",0,0,4,0,0,0,0,0,0,0,0,0,0,"0","0",0,1207043242,"5050","e3b9d669-7c47-4c54-840f-e9a623ff5868","","","","",0,"SEP001C581CDB7B","",13,0,0,0,0,0,0,"StandAloneCluster",0,"","",0,"",3,0,0,""