Overview:
AMTTAPILink communicates with the tsp of your PABX. Therefore it
is dependant on the tsp to get information.
Datatex has a program to check if the tsp is working. You can use
the Monitor program to see if the call data is being sent. Monitor
uses the standard tapi error codes.
The Monitor program is available on the TOPAZ CD in the Extras folder.
Required:
You need the install file called : amt-tapilink-install-1_5_*_*.exe.
This program is available to AMETHYST clients on request from support@datatex.co.za
Install:
Run the installation, it will install to C:\Program Files\Datatex\Amethyst\
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TAPILINK face program
This program does not have to run for anything to work, it is only for display
and configuration purposes.
The listen port right under the AMETHYST Server on the face program is the port on which
the face program connects with the service running on windows. This is by default 27002
on 1.5.2.0 and has nothing to do with the AMETHYST listen port.
NOTE:
If running AMTCARDS on the same pc as AMTAPIlink the listen port must be changed
as AMTCARDS uses port 27002 to receive SMDRData from AMETHYST
Open this application.
The first page/tab will display the extension statuses.
The second page/tab will display the settings.
If you want all the extensions to send information to Amethyst, check the Send all checkbox.
Enter the hostname or ip address of the Amethyst server.
Call Data:
If you want to send call data to SMDRLink, enter the:
ip address for "TOPAZ host" and
listen port for "TOPAZ port".
This port number must match the "UDP Listen Port" in SMDRLink.If you want to send call data to AMETHYST 1.5, enter the:
ip address for "AMETHYST server"
This would by default always be on port number 27005
The Write Rawdata checkbox will write the call data to a file, like the PABX3 application does.
The Write logs checkbox will tell the TAPILINK service to log all actions to the log file
displayed on last page.
The Trigger on options will start the recording process ether on:
connected,
ringing or
dailtone status changes.If you are using GetSet for destination information, enter the:
Local Code,
GetSet Host and
GetSet Port fields.Click on the Save changes button to apply the settings.
Note: When updateing settings via TAPILinkFace, things like server host,
listen port, unanswered, trigger, topaz host/port, getset host/port,
writelogs, local area code, whether to write raw data. You don't have
to restart for those. If you change extensions, you have to restart.