Siemens 3800 pin codes

[craig2007]

hi there. I am having issues with a siemens 3800 that has various users using pin codes and others don't...
The users using pin codes calls get logged in raw data as well as in the download screen whereas the users not using pin codes doesn't appear in the in the download screen but its is in the raw data... please help... below is an example

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24.04.1412:00:14 42  2530     00:00:241026                                 22007                   8 9        1026   
                   
24.04.1412:01:03 42  2530     00:00:291026                                 2                          010       1026

New Text Document - Notepad.pdf

raw.txt

[Belinda Frick]

As discussed telephonically, please add the raw.txt file (in the logs folder for today). I need to test with the actual rawdata that TNG will import - the spacing on your post seems incorrect to test with.

[craig2007]

Hi there file as requested

[Belinda Frick]

I loaded your rawdata with the PSiemens3750.dll (version 2007.02.17.1). You can find this version of the plugin in forum post: PABX3 Plugin: Siemens Hipath 3750. Make sure you use the same plugin and version.

Here is the 2 call records:

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24.04.1412:00:14 42  2530     00:00:241026                                 22007                      8 9       1026                     
24.04.1412:01:03 42  2530     00:00:291026                                 2                          010       1026         

The TNG reports both calls. One as pin code user(PLEASE ADD USER) and one as call from extension(PLEASE ADD):

TNG-siemens3800-pin.jpg

In the folder 'C:\Program Files\Datatex\tng\plugins' my rules.ini looks as follows:

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[PluginRules]
0=NUMBER|STARTS|*31*|<BLANK>|FALSE
1=NUMBER|STARTS|31|<BLANK>|FALSE
2=NUMBER|STARTS|00|0|TRUE

Please check if you have any other rules configured.

If your setup is the same then it should import both calls.