Not billing numbers

Web based, multi-user, Telephone Management System with budget management and barring control

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Not billing numbers

Postby Frankbetz » Tue Sep 02, 2014 11:29 am

Posted 02/09/2014
Please see attached, TNG not billing numbers


08/09/2014
Still no reply to this, called on 04/09/2014, was toild this would be sorted out and updated????
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Frankbetz
 
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Re: Not billing numbers

Postby Belinda Frick » Mon Sep 08, 2014 3:01 pm

What number does the client dial? I need to look up the prefix with Telkom.

On the report it shows 870, is this what they actually dial when making the call?
What do they name the type of calls?
Belinda Frick
 
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Re: Not billing numbers

Postby Frankbetz » Mon Sep 15, 2014 11:37 am

The client dials 0 for a line then 00870......
That is all they Could give me, apparently this did work previously.

Thanks
Frankbetz
 
Posts: 51
Joined: Tue Mar 06, 2012 10:40 am

Re: Not billing numbers

Postby Belinda Frick » Tue Sep 16, 2014 3:15 pm

Thank you for the information.

Please supply the following:

  1. rules.ini file
    Please zip/rar the files to attach

  2. rawdata file (with 00087/0087 numbers)
    Please zip/rar the files to attach

  3. plugin name and version

I will then see how the number is translated for the calls where 0 is dailed for the line followed by 0087
Belinda Frick
 
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Re: Not billing numbers

Postby Belinda Frick » Tue Sep 16, 2014 3:24 pm

As per telephone conversation, the TNGLive does not create a rawdata file.

I will find out if the plugin rules will take affect for TNGLive as the leading zero needs to be stripped.
I also need to check the Telkom information for the number 0087.
Belinda Frick
 
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Joined: Fri Nov 12, 2010 4:25 pm

Re: Not billing numbers

Postby Belinda Frick » Thu Oct 02, 2014 10:33 am

Currently we are busy with the new Telkom rates release for 2014.
I have forwarded the prefix to also be added to this rates release.
Belinda Frick
 
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Re: Not billing numbers

Postby Frankbetz » Tue Oct 21, 2014 4:06 pm

Last discussed was that Datatex will be releasing new Rate tables, Please could you let me know when the release date will be?
Frankbetz
 
Posts: 51
Joined: Tue Mar 06, 2012 10:40 am

Re: Not billing numbers

Postby Leon van Heerden » Tue Feb 10, 2015 2:53 pm

Hi,
I have check these numbers and according to Telkom they don't exist. (Their database or their online test facility)
The Telkom Numbers start at 008703xxxx where the number in your report is 087007xxxx.
I have manually added them to my list and tested that all IntraSat Calls should now work with at least the base Intrasat Rate.

Finishing the tests to release the rates this week.
----
Leon van Heerden
http://www.datatex.co.za
Leon van Heerden
 
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Location: Cape Town

Re: Not billing numbers

Postby Frankbetz » Mon Feb 16, 2015 9:44 am

Are the new rates availabale yet?
Frankbetz
 
Posts: 51
Joined: Tue Mar 06, 2012 10:40 am

Re: Not billing numbers

Postby Leon van Heerden » Mon Feb 16, 2015 9:49 am

Hi Frank,
The first post on the TNG Section shows it.

Here is a direct Link New Rates - USER Feedback
----
Leon van Heerden
http://www.datatex.co.za
Leon van Heerden
 
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