Amethyst critical errors report for Hertz

[aslam]

Hi

I am getting the following email from the system. Please advise.

To the Amethyst critical administrator

Amethyst has experienced some critical errors.
Critical errors should be investigated and must never be ignored.


--------------------- CRITICAL ERRORS START HERE ---------------------
[2015-03-18 21:07:41] Version [1.6.5.17]Archive error: Insufficient free space for database on archive drive: I/O error

---------------------- CRITICAL ERRORS END HERE ----------------------

[Belinda Frick]

We need the following information to assist you:

1. Size of the Database
2. Screenshot of Check Available Disk Space

Please refer to forum post:

Critical mail: Insufficient free space for database

[aslam]

hi

please find attached screenshot

regards
aslam

[Belinda Frick]

The archive drive usages shows 100% full.

You need to make archive space available. In your case the USB archive drive must be replace.
For steps see forum post:
How do I install a new external/usb archive drive?

Alternatively you can request a quote for a USB archive drive from Datatex. We can format and it will be ready to just be connected to AMETHYST. Next auto archive it should pick up and archive back log.