Which plugin does the Panasonic NS1000 use?

[Belinda Frick]

The format of the rawdata is the same as the Panasonic TDA.

Which plugin do I use for the Panasonic TDA?

REQUIRED: PABX must be on the same IP range as the PC TNG is installed on.

This PABX however uses a login.
You can configure the login and command under the 'authentication information' option in the 'Communication Mode' section.

Please see screenshot for configuration and adjust according to:
your login and password aswell
as network IP and port of PABX:

TNG-Panasonic-NS1000.png

[Belinda Frick]

Panasonic technician confirmed that the Panasonic TDA plugin also works with the Panasonic NS500.

[kebogile Porogo]

Panasonic NS500

In the authentication information field, copy & paste the below as in the screen shot.
Authentication Information

Code: Select all

[CRLF]SMDR[CRLF]PCCSMDR[CRLF]

[Belinda Frick]

TROUBLE SHOOTING:

1. The PABX must be on the same network range as the PC TNG is installed on.
   
   
2. If the PABX port 'locks' up then it will refuse connection to TNG.
   
   tng.log will have socket error 10061 entry - connection refused by PABX.
   
   SOLUTION: Restart PABX - confirm with client and PABX support.