Datatex Dynamics

by **Dcdata** » Wed Sep 02, 2015 10:45 am

Hi guys,

How are you keeping?

When dialing numbers that start with a 27 prefix, it seems that TNG is adding an additional 27 prefix in the report.

Please see the Master.csv excerpt below and the screenshot attached.
"hidden","","27824147413","from-internal","Console/dsp","SIP/voxjhb-000fa456","Dial","SIP/voxjhb/27824147413,300,Tt","2015-09-02 10:40:45","","2015-09-02 10:40:51","6","0","NO ANSWER","DOCUMENTATION","","1441183245.1425769",""

Please may I ask for your assistance?

Many thanks.

by **Lindisa Bajisi23** » Wed Sep 02, 2015 11:40 am

Hi Dcdata

Please verify if your area information has a single 27 like in the screenshot:

dcdata.PNG

by **Dcdata** » Fri Sep 04, 2015 8:06 am

Thanks for your reply Lindisa.

>Please verify if your area information has a single 27 like in the screenshot:
Yes. We do already have that.

by **Lindisa Bajisi23** » Fri Sep 04, 2015 10:06 am

Hi Dcdata

Please attach the following files:
Raw data
ini.rule
tng.ini

by **Dcdata** » Fri Sep 18, 2015 7:21 am

Hi Lindisa,

Please may I ask for urgent feedback on this?

by **Lindisa Bajisi23** » Fri Sep 18, 2015 11:16 am

Hi there

On the private message i have requested for the raw.txt file so i can simulate the problem and provide the feedback.
Please if you cant find the data from the logs try finding it on export folder.

Datatex Dynamics

TNG appears to be adding an extra 27 prefix

TNG appears to be adding an extra 27 prefix

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Re: TNG appears to be adding an extra 27 prefix

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Re: TNG appears to be adding an extra 27 prefix

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