TNG - invalid installation

[kalr]

Good day
Please see the attached log file as requested.
Kind regards
Kal

[Luanda_Junzi]

Thanks Kalr


Can you attach another log, you can take the whole day log zip and attached on this post, the errors am looking for are not on this log.


kind regards

Lwanda

[kalr]

Hi Lwanda

I notice there is a gap of a few days between December 2015 and Jan 2016. Also the server did shut down pre-maturely around the 18 Dec2015. I have confirmed that the csv file, that TNG imports from, does exist and is up to date. However there is no raw.txt file in the folder since then. I have attached the two log files during the time mentioned above.

thank you for your assistance.

Kind regards
Kal

[Luanda_Junzi]

Thank you kal for the logs.

I will investigate and update the post in the course of the day.

Regards

Luannda

[Luanda_Junzi]

Good day Kal

I see this error on logs, can you reload the csv, file.

Code: Select all

2015-12-18 01:52:04:221 [1.0.7.7] - [AMI LOG] - CDR File "/var/log/asterisk/cdr-custom/TNG.csv" does not exists [Repeated 50 times]


You are running TNG version 1.0.7.7 and currently we running is 1.1.1.13 .I strongly advise the upgrade.

Code: Select all

2015-12-18 05:55:03:494 [1.0.7.7] - AMI Exception:Event: Dial[10]Privilege: call,all[10]SubEvent: End[10]Channel: Local/1869@from-queue-2876;2[10]UniqueID: 1450410892.403862[10]DialStatus: CANCEL[10]

Dial Error are resolved on the latest version.

Regards

Luanda

[kalr]

Thanks Luanda

I am going to try this and get back to you.

kind regards
Kal