Can TNG receive call details from NEC NS500?

[Belinda Frick]

REQUIRED:

To test if your PABX is sending of call details, first use hyperterminal or putty to connect to the IP and port - enter the login and password. You should then get call details. If not, you need to first sort out this issue with the PABX support before continuing.

STEPS:

1. Under 'Communication Configuration' select 'Network'.
   
   
2. Enter the IP and port of the PABX to get SMDR data.
   
   
3. In the 'Authentication Information' block enter:
   on the first line the login, press enter key
   on the second line enter the password.
   
   
4. Select PERMANENT for the option 'Write raw data to raw.txt'. This will create a file with all data received from the IP and port and write it to a folder of today's date in the path:
   

   Code: Select all

   C:\Program Files (x86)\Datatex\tng\logs

   
   
   
5. Select the plugin for NEC SL1000 as per post:
   Re: Tng on a NEC SL1000
   
   
6. Go to the 'Call List' page.
   Make a test phone call. When the call is terminated, you should see the entry.
   If not, investigate the raw.txt and tng.log