Recording on a Polycom: no recording or very soft

[Belinda Frick]

We had a case where it sounded like no recording took place (no sound),
when playing the recording via speakers it sounded like someone was
whispering.

The recordings was made with a LD recording card on an analog extension.

The problem was resolved by correcting the wiring on the Polycom
(analog extension). The wires was swopped which points to a polarity
issue. For wiring of the LD recording card also see
How do I connect the Analog card to record the extension/line/radio

To conclude:

There was no problems with the software, the recording card or the phone.