Good day Support,
Our client is not able to pull data from tng front end,
No data on tng
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
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No data on tng
by refiloe » Thu Aug 15, 2019 10:19 am
- refiloe
- Posts: 26
- Joined: Fri Mar 29, 2019 10:13 am
Re: No data on tng
by Belinda Frick » Fri Aug 16, 2019 9:13 am
Dear Refilo
I will need more information.
Please check on the Call List page when last a call loaded.
If recent calls, then the reporting should also reflect these calls - check report settings.
If no recent calls on Call List page, check if TNG with buffer version.
The buffer must be detected to load calls via serial cable.
I will need more information.
Please check on the Call List page when last a call loaded.
If recent calls, then the reporting should also reflect these calls - check report settings.
If no recent calls on Call List page, check if TNG with buffer version.
The buffer must be detected to load calls via serial cable.
- Belinda Frick
- Posts: 3808
- Joined: Fri Nov 12, 2010 4:25 pm
2 posts
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