What licensing does AMETHYST have?

[Belinda Frick]

AMETHYST license

This includes:
AMETHYST recorded devices (agent licenses)
AMETHYST Supervisor

SRC

If Mitel CRE recording solution.

Note: For the AMETHYST Mitel recordings solution there are also
licensing on the Mitel side is also required.

AQM

This is for the Agent Quality Management feature where you can use
a template to review agent recordings for quality purposes.