No index for fields Date/Time/Extension/ when starting Topaz

[Belinda Frick]

Close the Master TOPAZ and all Client TOPAZ's. Make sure no TOPAZ is
running in the background.

Your database file is damaged. We need to replace it with a blank
database file and import the call data again.

Make a backup of the old transaction table (tran.db, tran.px, tran.val) and
the OLDPABXPip folder (located is C:\Program Files\Datatex\Topaz).

Get a copy of the BlankTran.exe (If you do not already have a copy):
Get a copy of the BLANK tran From our Website
Run it from the Topaz CD\Extras

Run the BlankTran.exe and select "Yes to All" when prompted to overwrite files.

Move all the files in C:\program Files\Datatex\Topaz\OldPABXPip to a temporary directory.

Load Topaz and login as Admin.

Import the pip files again using Setup -> Properties -> PABX -> "Import now".
Navigate to the Temorary directory and select some of the files to import.
Repeat this step until the temorary folder is empty.


Also See: "How do I import extra PIP files into Topaz?"