When I re-import data in Topaz will it affect stats in Ruby?

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When I re-import data in Topaz will it affect stats in Ruby?

Postby Belinda Frick » Mon Nov 22, 2010 3:31 pm

In the PABX3, choose OPTIONS, then NETWORK.
There is a tick box for SEND CALL CENTRE DATA.
To keep the data from being imported again to RUBY, make sure it is unticked.

Once the data has been imported remember to tick SEND CALL CENTRE DATA again.
Belinda Frick
 
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