My extension list is blank

Moderators: Leon van Heerden, Lee Hendricks, Luanda_Junzi, Belinda Frick

My extension list is blank

Postby Belinda Frick » Fri Mar 02, 2012 10:12 am

I configured all my extensions, when I go to Extension configuration it list no extensions numbers only the icon to delete the entries, see screenshot

TNG-extensions-blank.png

It looks like the extension file is corrupted. Because of the file corruption you will need to blank the file and add/import the extensions again. Please see forum post: How do I import extensions from a file into TNG?

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Belinda Frick
 
Posts: 3629
Joined: Fri Nov 12, 2010 4:25 pm

Re: My extension list is blank

Postby Belinda Frick » Fri Jun 29, 2018 8:15 am

This has also been noted after a power out, that no extensions displayed under extension configuration.

Power failure can also corrupt the tngext.dat and tngdept.dat files.

Follow the steps : How do I import extensions from a file into TNG?
Belinda Frick
 
Posts: 3629
Joined: Fri Nov 12, 2010 4:25 pm


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