Unable to open Topaz - Index is out of date

[Omar026]

Hi, I am getting the following error, please assist

Index is out of date.
Table: C:\Programs Files\Datatex\Topaz\Data\Tran.DB.

Once I click ok I get the another error message:

tblControl: Field 'MasterVolume' not found

Then click ok and try to log onto Topaz It show

tblControl: Field 'user1' not found

[Belinda Frick]

Refer to forum post:

TOPAZ open error: tblcontrol user1 ....

[Belinda Frick]

Sorry, correction!

We must address the first error message on startup. It will then also sort out the error messages that follows thereafter.

Please refer to forum post: I get an error "index out of date."

If you try to log into TOPAZ thereafter and you still get error messages, please quote the first error message.

[Omar026]

Thanks for all the information.

I found on one of the posts that had a blank Tran.DB file. Topaz is now opening but how do I access my old Tran.DB file?

[Belinda Frick]

You will need to do a re-import.

There are 2 options: either the pip files or the rawdata files.

The links for both options is the post with the blank tran attachment.