RATES AND CUSTOM RATE FILE

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

RATES AND CUSTOM RATE FILE

Postby theu » Mon Jan 12, 2015 7:02 am

Billing rate are R1.00 for all calls and 0.00 for local calls.
Upgrade to 1.1.1.12 as per Lee at Datatex support, fault not cleared
RAW.TXT file attached. Please email me a custom tariff file as below so that this file can be implemented instead of standard rates

CUSTOM TARIFF FILE REQUIRED
RATE 1 - R0.00 UP TO R15000.00
Local - R0.36
National - R0.36
Mobile - R.0.99
International - R0.79
On-Net-Calls - R0.15

RATE 2 - OVER R15000.00
Local - R0.33
National - R0.33
Mobile - R.0.89
International - R0.79
On-Net-Calls - R0.15
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theu
 
Posts: 9
Joined: Fri Mar 16, 2012 7:30 am

Re: RATES AND CUSTOM RATE FILE

Postby Belinda Frick » Fri Jan 16, 2015 2:13 pm

TNG cannot cater for different set of costing based on total usage.
You need to use one ratebook for RATE1 and another for RATE2, they cannot be mixed.

You can setup custom rates in TNG 1.1.1.12.

Please refer to forum post:
custom rates at different branches using 'All Custom Simple'

NOTE: Ignore the 'Custom rates at branches:' section.
Belinda Frick
 
Posts: 3778
Joined: Fri Nov 12, 2010 4:25 pm

Re: RATES AND CUSTOM RATE FILE

Postby theu » Mon Jan 19, 2015 7:00 am

Hi

Why is the TNG rates fixed at R1.00 per minute for all calls, it is still using the default rate table?
theu
 
Posts: 9
Joined: Fri Mar 16, 2012 7:30 am

Re: RATES AND CUSTOM RATE FILE

Postby Belinda Frick » Tue Feb 10, 2015 4:49 pm

After creating your own custom rate book, you need to select it as per step 11 in the post to activate it.

Please check that this is in place.
Belinda Frick
 
Posts: 3778
Joined: Fri Nov 12, 2010 4:25 pm

Re: RATES AND CUSTOM RATE FILE

Postby Leon van Heerden » Tue Feb 10, 2015 5:19 pm

Do you not get any Cents to display?
----
Leon van Heerden
http://www.datatex.co.za
Leon van Heerden
 
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Joined: Fri Oct 29, 2010 11:21 am
Location: Cape Town


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