RATES AND CUSTOM RATE FILE

[theu]

Billing rate are R1.00 for all calls and 0.00 for local calls.
Upgrade to 1.1.1.12 as per Lee at Datatex support, fault not cleared
RAW.TXT file attached. Please email me a custom tariff file as below so that this file can be implemented instead of standard rates

CUSTOM TARIFF FILE REQUIRED
RATE 1 - R0.00 UP TO R15000.00
Local - R0.36
National - R0.36
Mobile - R.0.99
International - R0.79
On-Net-Calls - R0.15

RATE 2 - OVER R15000.00
Local - R0.33
National - R0.33
Mobile - R.0.89
International - R0.79
On-Net-Calls - R0.15

[Belinda Frick]

TNG cannot cater for different set of costing based on total usage.
You need to use one ratebook for RATE1 and another for RATE2, they cannot be mixed.

You can setup custom rates in TNG 1.1.1.12.

Please refer to forum post:
custom rates at different branches using 'All Custom Simple'

NOTE: Ignore the 'Custom rates at branches:' section.

[theu]

Hi

Why is the TNG rates fixed at R1.00 per minute for all calls, it is still using the default rate table?

[Belinda Frick]

After creating your own custom rate book, you need to select it as per step 11 in the post to activate it.

Please check that this is in place.

[Leon van Heerden]

Do you not get any Cents to display?