Amethyst 2 basic tutorial

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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Amethyst 2 basic tutorial

Postby Lee Hendricks » Mon Jul 02, 2018 2:26 pm

Datatex has made a video tutorial explaining how use the basic functions on the webpage.

They contain the following videos:
- How to create a group
- How to add recorded users to an Amethyst 2 group
- How to create a Supervisor
- How to use Call status page
- Search basics for Amethyst 2

Use the link below:

https://youtu.be/q4ToBbO22uI?list=PLnwEy2yO4kbsZn2MzqkV2kq9BUfhB6xO_
Lee Hendricks
 
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