Devices appear as recorded but no recordings

[debbief]

This is my dilemma

I managed to free up 6 unused licenses and added 6 new devices to my recordings.
The devices are appearing under recorded devices but i cannot find any recorded calls.
I added them using the instructions supplied on this forum but cannot find any other way to make this work.

[Belinda Frick]

Please refer to forum post:

Recordings for my new extensions is not updating to AMETHYST

[Leon van Heerden]

Have you been able to resolve the issue?
Did you also add the extensions to the CRE and point the phones tot he SRC?