za_telkom ratebook unable to determine Zone for Local calls

[shaunb]

When I use the call cost calculator to determine the rate for certain calls, the za_telkom ratebook is unable to determine the Zone for any local calls (021, 011, etc). It sets the Zone to "NOT" and doesn't give any value. Upgrading to 1.0.7.7 did not solve the problem. Screenshot attached.

[Belinda Frick]

Please supply me with the area information, see example:

tng-area-information.jpg

I need this to simulate your rates issue.

[shaunb]

Please see attachment

[Belinda Frick]

Your switchboard number is dial code is 021 and area code 003. The area code of 003 is for Service Provider Internet Solutions. The default service provider for South Africa is Telkom. Recently more Service Providers has come available and TNG does not have ratebooks for all. Different Service Providers can have different number allocations, which influences the costing process.

A ratebook for VoIPIS must be created. This is needed to determine if a call is local, national, etc. for that service provider. You need to use the ratebook for your service provider for the trunk/lines affected. This will influence your costing.

The last release of TNG for Asterisk(South Africa) was 1.0.7.7 and it does not have a ratebook for Service Provider Internet Solutions.

This ratebook will be available in TNG for Asterisk version 1.1.1.8 or newer. Please note that this version has not been released for Asterisk yet (as of 20120824).

[shaunb]

I created a ratebook for VoIS and it made no difference (see attached). It won't cost calls on this ratebook or on the default Telkom ratebook as per the earlier screenshot.
Please advise.

[Odette Danster]

The version of your TNG (v1.0.7.7) does not have a ratebook for service provider, Internet Solutions. Therefore calls will not be costed on this ratebook. This may also influnces calls made to their number range.

This ratebook will be available in TNG for Asterisk version 1.1.1.8 or newer.

Please note that the Asterisk version has not been released yet (as of 20120827).

[shaunb]

This does not explain why the system is unable to cost calls to Telkom numbers, using the za_telkom ratebook as per my initial screenshot.

[Belinda Frick]

The TNG for Asterisk 1.0.7.7 does not include the rates update for all the new prefixes (for example 8ta, etc.). If calls is made from Telkom to these numbers, it will not be costed.

For more information, please see forum post - Why does only some of my calls have a cost?

NOTE: no release date has been set for TNG 1.1.1.8 for Asterisk(as of 20120904).

[Belinda Frick]

TNG 1.1.1 + has new custom rates features which allows you to setup your own ratebooks.

To setup VOIP IS rates you can use the all_simple_custom.dll option.

For more details please refer to forum post:
TNG Rates and configuring custom rates