TNGLive asterisk Stop working

[Dcdata]

Hi
We are having a problem where TNGLive asterisk linux version, when getting to the login web. stops the service and TNGLive is no longer running. PLease let me know what log you require but i have gone through the tng log and it just stops mid way.

I would be happy to a give you any information.

[Belinda Frick]

If the problem is TNG related, try the following:

You can stop the TNG deamon.
Rename the 'tng.log' file to for example 'tng1.log'.
Start the service.
See at what point the logging to 'tng.log' stops.

It could be either a corrupt exchange file or your database is most likely corrupt, etc.

Corrupt Exchange file:
The exchange file must be re-created.
How do I re-create the TNG Exchange file?

Corrupt Database:
You will need to blank it and re-import the call details to have historic call data - see forum post:
How do I blank the TNG call details?

[Dcdata]

Thanks followed both instructions and re-imported the information. Service is up and running.