Can I configure these numbers to cost zero?
ANSWER:
Yes, if TES does not receive calls via TNG.
If call data received via TNG then the costing is done in TNG, the you need to setup a simple custom rate book with the prefixes of calls that must cost at zero. Click on this link to see forum post for configuration.
- You need access to TES Administrator (ADMIN SETUP).
Select SPECIAL PREFIX MAINTENANCE.
NOTE: To see the screenshot you must be logged into the Datatex Forum. To get a login, you need to register - see link top right-hand side. - Configure each phone number that should never have a cost.
NOTE: 'Rate per minute' column where you have to enter the zero rate.
NOTE: To see the screenshot you must be logged into the Datatex Forum. To get a login, you need to register - see link top right-hand side.
NOTE: Click on APPLY to save settings. No costing will apply for first call loaded for prefix after APPLY clicked.