Cannot log in with department head login

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Cannot log in with department head login

Postby Belinda Frick » Wed Jul 10, 2019 9:44 am

Datatex cannot reset the password or provide the Department Head password.
the TNG administrator must reset the password.

  1. Log into TNG web page as 'admin'.
    Click on Department Head page icon (next to Home page icon on top left of page):
    20190715-TNG-Dept Head-page.PNG

  2. Select the required Department Head login by clicking on it and adjust the password accordingly:
    20190715-TNG-Dept Head.PNG

NOTE: If the TNG 'admin' password has been lost,
the TNG administrator must contact Datatex to reset the password:
I changed my admin/technical password and forgotten it
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Belinda Frick
 
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