How to use the new features in Callmonitor 1.6.0.8

[Belinda Frick]

Callmonitor not only has new look now but has a couple of new features as well.

PLEASE NOTE!
This version of Callmonitor will require a new version of Topaz; at least 1.6.0.8

Setup:
There is now a setup window where the settings of the program can be changed.
A central reference file can be spesified. The reference dropdown list items
are contained in this file.
A central filter file can be given aswell to ensure that all the users use
the same filters.
NOTE! Enter the extension and username of the user here.

Sending and receiving new messages:
Select a user that you want to send a message to, then click on the "Send"
button. Type your message and press enter or click on OK to send.
When a new interoffce message is received, a pop-up window will appear where
all the previous messages can be seen. The messages can be replied to, read or
deleted from here. Just ensure that you click on the message that you want to
reply to or delete first.
Double clicking on a message will display the full message.

Budget:
The Callmonitor will receive the budget information for an user after each
call has been completed. This information will then update on the Callmonitor
screen. The progessbar shows how much of the budget is still left.

Filters:
The filters are used to identify long calls, expencive calls and
specific numbers.
Callmonitor will also send a notification to Topaz when a filter is
triggered and Topaz will then send an email to the email address in the
users screen's email address field.

The format of the rules are as follow:
RuleType,Value,Color

1. RuleType can be Number, Cost or Duration
2. Value will be a Telephone number or initial digits of the number;
with Cost ir will be a currency value in RRRRRR.CC format;
and with Duration it will be a duration in HH:MM:SS format;
3. Color is a single letter that represents a color:
B = BLUE
C = AQUA
G = GREEN
O = PINK
P = PURPLE
R = RED
Y = YELLOW

E.g. Number,082,R
This will make the line red is the number starts with 082.

Duration,0:10:00,B
This will make the line blue when the duration is more than 10 minutes.

Reference Pop-up
The pop-up facility is now configured in Topaz on the extension screen.
When enabled, a pop-up screen will appear, asking for a reference code
associated with the call that was just completed. This information is then
stored in topaz.
One of three options can be configured for a callmonitor:
Y = Yes, ask for reference. (Can enter a code or select from the dropdown list)
N = No, don't ask for code at all.
F = Forced, ask for reference, but only allow selecting from list; can not enter
their own codes.
The list containing the references used in the dropdown box is found in the
callmonitor folder. This file can be placed in a central location and all the
callmonitors can then use it as a global list.

Call Information Pop-up
When there isn't a person's name associated with a number, Topaz can request
that the Callmonitor ask for the person and company names and if it is a business
or private number. This information will then be stored on the numbers table
in Topaz. Next time the number is used the details will already be there. Topaz
will also update that the call on the transaction table with this details.
This setting is also set on the extension screen in Topaz.
There are three options that can be used:
Y = Yes, ask for details, nothing required.
N = No, don't ask for details at all.
R = Yes ask for details, Person and Calltype fields are required.